Press Release
Published on 3 April 2025
British Telecom has started a national consultation on their proposals to remove a number of the public payphone callboxes across the country.
As part of this consultation exercise, 13 payphones have been identified for removal across Stratford-on-Avon District
The removal will include the phone box and the equipment - if the phone box is listed, the telephony will be removed, and the kiosk will be locked.
The proposed kiosks are:
The consultation is now open until Tuesday 13th May 2025.
Responses can be made in relation to your local callbox or to the overall proposal. Please go to https://www.stratford.gov.uk/consultation-performance/bt-payphone-removal.cfm for further information and complete the short online survey form or alternatively email: consultation@stratford-dc.gov.uk
BT indicates that overall use of payphones has declined by over 90% in the last decade and the need to provide payphones for use in emergency situations is diminishing all the time, with at least 98% of the UK either having 3G or 4G coverage.
As long as there is network coverage, it's now possible to call the emergency services, even when there is no credit or no coverage from your own mobile provider. Phone boxes are not being removed where there is no network coverage, in accident blackspots, and a number of other locations which meet criteria.
Communities may be able to 'adopt' phone boxes to turn into something completely different
With payphone usage falling, communities are looking at new ways of using them. Thousands of boxes have been reinvented as cafes, mini-libraries, and defibrillator sites. Communities can adopt most red boxes for just £1.
Stratford-on-Avon District Council
Elizabeth House, Church Street,
Stratford-upon-Avon, Warwickshire,
CV37 6HX
Tel: 01789 267575
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