Armed Forces Covenant - Housing

We will seek to uphold the principles of the Armed Forces Covenant and Armed Forces Covenant Duty by providing the following Housing and Housing Allowance Support:

• Establishing an Armed Forces Champion within the Housing Team who will be responsible for ensuring that processes and documentation is regularly reviewed and will support colleagues to appropriate service provision to the Armed Forces Community.
• Ensuring a smooth customer journey for the Armed Forces Community by having accessible information available, which is up to date and encourages early communication with the Council.
• Ensuring special criteria are applied for certain serving and former members of the regular armed forces, in relation to the additional preference on Home Choice Plus
• Ensuring that the Armed Forces Community are aware of the advice and support available to them through the local Veterans Contact Point and where appropriate signposting to this service.
• Maintaining the disregard of War Widows Pensions and elements of the Armed Forces Compensation Scheme when calculating housing benefit and council tax claims.